Florida Power and Light CompanyComplaints and Reviews

Submit ›
or
1.5 Based on 50 reviews
Compare to others
Respond to your
customers
  • Customers like
      No items
  • Customers don't like
    • Awful customer service 4
    • Nowhere to complain 2
    • Price increase without customer authorization 2
Advanced
search
loading...
More Less

Power outage once a week these days in estero Florida.In Illinois lost power once in 29 years

Add comment

they just charged me an extra 386.86 for deposit for having two late payments. really . i just moved to florida . i can't believe FPL is the only light company . we need compitition so this doesn't happen.

Add comment

The energy you are putting into not siding with solar is ***. Its about all of us not just you and your profits. Be part of the answer not part of the demise of our future. Get the right team and we will all benefit. Be a leader in the field - its going to happen. You should be part of the solution or you will go the way of the dinosaurs. Don't be like that guy Donald Trump who has no morals and only purpose is to gauge everyone to fills his... Read more

Was this review helpful? 0 0

The street light across from my house has not worked for several weeks, it went out before the hurricane. This same light was out for several weeks earlier in the year. Tomorrow children will be walking around in the dark, trying to keep from falling over tree branches all over the road. I have had one message saying the light would be repaired within 7-10 days. I am still waiting.

Add comment

I have been paying a friends electric bill for over a year because he is in an acute care hospital,They put his bill on budget billing(because the bills were around 260 and I am disabled making only 744 per month.I paid his bill Oct 20th for 78 bucks off my debit card.Two days later the electric shut off in the house,I called the FPL #THEY SAID THEY SWITCHED THE BILL IN MY NAME AND I WOULD HAVE TO PAY A DEPOSIT OF 447.00!!!They did not send... Read more

Was this review helpful? 0 0

What an inept bunch of clowns. They told us on three consecutive days our power would be restored by midnight. We got emails on Sat.sun. and Mon. It is Tue And still no power. F**k you, fpl Read more

Was this review helpful? 0 0

I was very rudely spoken to by FPL employees, probably outsourced, who were repairing a downed power line.

Add comment

Lost power 6 AM checked fpl.com on Sunday at 8 AM message said all power restored NO POWER called fpl was told tcket was resolved so new ticket was established called numerous times getting the same scripted line finally on Momday night an fpl customer service rep tells me that ther are ONLY 2 without power on this ticket the crews and fpl will work high numbers first so it will be awhile BUT i was on a high number line 900+ just that ticket got... Read more

Was this review helpful? 0 0

Poor response to service outage due to hurricaine matthew. Leaving voice messages every day stating power will be on the nexy day then the next day comes and they say the same thing. Poor customer service. Rate hikes. Deltona, Fl

Add comment

Investor owned monopoly says it all. Florida needs public utility cooperatives. There is no reason for residents to support investors. Period. They get what you pay for. FPL spends our money lobbying rather than in infrastructure improvements and workers that would prevent week long outages ecept where they make money. This is not but should be a PUBLIC service. Cooperatives provide better service at lower rate. They are not out to profit... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Florida Power and Light Company.
Filing a new complaint about
×