Florida Power And Light Company Residential Electricity Supply Reviews

1.5
(8 reviews)
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What an inept bunch of clowns.They told us on three consecutive days our power would be restored by midnight. We got emails on Sat.sun. and Mon. It is Tue And still no power.F**k you, fpl
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Anonymous

Anonymous Yeah, they love that line "by midnight", Bunch of non-caring people!! We ahve been lied to numerous times, have listened to their sarcastic remarks. The linemen are fine but c...

Lost power 6 AM checked fpl.com on Sunday at 8 AM message said all power restored NO POWER called fpl was told tcket was resolved so new ticket was established called numerous times getting the same scripted line finally on Momday night an fpl customer service rep tells me that ther are ONLY 2 without power on this ticket the crews and fpl will work high numbers first so it will be awhile BUT i was on a high number line 900+ just that ticket got...
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Anonymous

Anonymous Same situation here,was sent three emails over a period of three days, still have no power

I live in Palm Coast and I am a customer of FPL.I have now been without electricity since Friday(it is Sunday night). I have tried to complain through their site but my only option as to where i reside is Other. Funny I dont pay my electricity bill as other. I have watched other Counties have their power restored while half our city remains in darkness. It wouls appear we are small fish in the FPL ocean. Maybe it is tome to work for a private...
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Called to report outage from hurricane Mathew was given a ticket number in the 900's on Sunday still no power on our side of the street but homes all around us do. Power company employees came to the house and tell us they will need to resubmit our ticket because according to the records our power is fully restored called again Sunday evening now ticket number is upwards of 9000.automated system reports service to be restored this evening. After...
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Customer service and management is substandard.Every house in our neighborhood has power except for ours. After talking to customer service and the supervisor (four times) the supervisor told us that the power had already been restored to our neighborhood. He stated that somebody would come out to look at our house. Nobody has come and we are now going into our 48th hour of no service. We have two young children, 3 dogs, and both work in...
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Anonymous

Anonymous Fpl and its contractors do not uphold standards should have stayed unionized ,, contractors move slow and do not care just want to make overtime ! Milk the Job!! We r without ...

Look, I understand that we were hit by a catastrophic event in Hurricane Matthew.FPLs handling of service restoration has been atrocious. I live in NW St John's County, where the boundary between JEA and FPL is CR210. Looking across the street, JEA had svc up within 2 hours. It is day 2 going into day 3 and FPL has yet to even communicate their plan. They've highlighted that they prioritized lesser hit areas in south Florida, but up here...
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h.kitchener

h.kitchener Time to buy a generator for these types of situations.

FPL is the worst provider of power that I have ever experienced!they cant figure how to provide power on a reliable basis. We invested in a home generator because of the regular issues not because of storm (hurricane) concerns....it just makes me sick the total lack of concern that this company has toward its customers!!! The power constantly goes out during in the simplest of rain storms or even worse...just a beautiful day. They seem to be...
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1.5
I didn't like
  • Poor power relability
  • Nowhere to complain
#856857
Long story short, their equipment had a malfunction and sent a power surge to my house which blew out my AC blower motor and cost me $675.FPL denied my claim stating that they cannot guarantee that they will send good power to my house. Ridiculous! What I'm hearing is, we don't stand by our product, and will screw our customers every chance we get. I wish there was another power company I could use. These government sponsored monopolies are...
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Anonymous

Anonymous I had a similar experience. Power surge blew out the sensors in my electric garage door. Cost me $231 and $9 for surge protector for garage door. Filed complaint and denied du...