Manufacturer: Florida Power And Light Company Category: Electricity Supply Clear all filters (16 of 16 reviews match)
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I am writing to request assistance for a power outage service request that started on 6/13/17 and as of 6/21/17 is still not handled.I had a power outage on my house due to an old line that frayed. After multiple attempts to politely get it fixed, and filing multiple...
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Anonymous
Anonymous

They fixed the isssue. You know this does really point to a bigger issue with our great county of low quality service and high costs of running business due to bad processing...

1.0
Product
Florida Power And Light Company Residential Electricity Supply
#1064520
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My story is just a repetative story.Out of Town/ random deposit required/ didnt get notice/electric shut off/went home to a fridge full of maggots. So friday night called to straighten everything out, and customer service were jerks , wouldnt touch it until monday....
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Florida Power And Light Company Residential Electricity Supply
#995822
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What an inept bunch of clowns.They told us on three consecutive days our power would be restored by midnight. We got emails on Sat.sun. and Mon. It is Tue And still no power.F**k you, fpl
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Anonymous
Tunaman

Yeah, they love that line "by midnight", Bunch of non-caring people!! We ahve been lied to numerous times, have listened to their sarcastic remarks. The linemen are fine but c...

2.1
Product
Florida Power And Light Company Residential Electricity Supply
#934927
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Lost power 6 AM checked fpl.com on Sunday at 8 AM message said all power restored NO POWER called fpl was told tcket was resolved so new ticket was established called numerous times getting the same scripted line finally on Momday night an fpl customer service rep...
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Anonymous
Anonymous

Same situation here,was sent three emails over a period of three days, still have no power

1.9
Product
Florida Power And Light Company Residential Electricity Supply
#934782
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I live in Palm Coast and I am a customer of FPL.I have now been without electricity since Friday(it is Sunday night). I have tried to complain through their site but my only option as to where i reside is Other. Funny I dont pay my electricity bill as other. I have...
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1.0
Product
Florida Power And Light Company Residential Electricity Supply
#933915
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Called to report outage from hurricane Mathew was given a ticket number in the 900's on Sunday still no power on our side of the street but homes all around us do. Power company employees came to the house and tell us they will need to resubmit our ticket because...
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Florida Power And Light Company Residential Electricity Supply
#933814
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Customer service and management is substandard.Every house in our neighborhood has power except for ours. After talking to customer service and the supervisor (four times) the supervisor told us that the power had already been restored to our neighborhood. He stated...
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Anonymous
Anonymous

Fpl and its contractors do not uphold standards should have stayed unionized ,, contractors move slow and do not care just want to make overtime ! Milk the Job!! We r without ...

1.0
Product
Florida Power And Light Company Residential Electricity Supply
#933555
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Look, I understand that we were hit by a catastrophic event in Hurricane Matthew.FPLs handling of service restoration has been atrocious. I live in NW St John's County, where the boundary between JEA and FPL is CR210. Looking across the street, JEA had svc up within 2...
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h.kitchener
h.kitchener

Time to buy a generator for these types of situations.

1.8
Product
Florida Power And Light Company Residential Electricity Supply
#933475
Reply to reviews
FPL is the worst provider of power that I have ever experienced!they cant figure how to provide power on a reliable basis. We invested in a home generator because of the regular issues not because of storm (hurricane) concerns....it just makes me sick the total lack of...
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1.5
Product
Florida Power And Light Company Residential Electricity Supply
I didn't like
  • Poor power relability
  • Nowhere to complain
#856857
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Long story short, their equipment had a malfunction and sent a power surge to my house which blew out my AC blower motor and cost me $675.FPL denied my claim stating that they cannot guarantee that they will send good power to my house. Ridiculous! What I'm hearing is,...
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Anonymous
Anonymous

I had a similar experience. Power surge blew out the sensors in my electric garage door. Cost me $231 and $9 for surge protector for garage door. Filed complaint and denied du...

Product
Florida Power And Light Company Residential Electricity Supply
#841488
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Florida Power And Light Company Residential Electricity Supply Review

#986711
1.7
Been with them for years only because it is my Only option! horrible customer service. In the past I have had electricity shut off before the shut off day. Have been double billed. Forget getting payment arrangements, they want half right then and there, and then they push the other half 12 days back.
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Florida Power And Light Company Residential Electricity Supply Review

#964127
Power outage once a week these days in estero Florida.In Illinois lost power once in 29 years
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Florida Power And Light Company Residential Electricity Supply Review

#933994
No power since 11 pm on Thursday night Saw multiple power trucks parked at the airport hangar Fri morning.... inquiry---- all trucks ready to go however FPL coordinator no where to be found! Well planned! Sunday night power for less than two hours off again! FPL- YOU SUCK!
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Florida Power And Light Company Residential Electricity Supply Review

#933574
1.5
Gave millions in one area power in a day and let thousands potentially die in another without power for days.
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Florida Power And Light Company Residential Electricity Supply Review

#933448
1.0
Power been out 48 hours im not one to complain but every other building around has power, the mall, the hospital, the rehab, even the apts in the area, there is no downed wire, flood or anything whats going on?
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Florida Power And Light Company Residential Electricity Supply Review

#933112
After hurricane Matthew, this is day 3 with NO power. EVERYONE around us have power. There are two streets of us that two not have power. It's is CRAZY. We feel like a red headed stepchild.
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