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Florida Power And Light Company - Charged more for less usage

for the past several years my electric bill has been a steady 140 to the low l50 bill range since July of 2018 it has soared to 190 range which is understandable since I had a visiting relative for the month of June in early August I reduced my consumption more than 65 percent due to the death of a loved one living with me it continued to increase in spite of me reducing consumption I'm being overcharged by an estimated billing service rather than the actual cost how do I resolve this there's no physical person to contact?
Company wrote 0 private or public responses to the review from 2 days ago.
1.6
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Additional Fees
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Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Value for money
Website
#1422999
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I'm sick and tired of seeing FP&L annoying and REPETITIVE TV Ads on South Florida Local TV Stations (Dade, Broward & Palm Beach Counties). FP&L has NO competitor for this market and is the only provider of electricity, so what's the point for having these TV Ads? This...
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Company wrote 0 private or public responses to the review from Dec 12.
#1422361
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My bill was just as high when I turned off my a c. and I unplugged everything in my home when I went away for 3 weeks. How can my bill be the same when I turned everything off and was gone for 3 weeks.. We always conserve and we have all new energy saving appliances....
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Company wrote 0 public responses to the review from Dec 04.
1.6
#1414823
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Holy *** it's crazy. Their stupid website does not recognize my account number, my email address, my password, or my SSN. Mind you, I'm entering the email address that FPL literally sends update emails to, and copying exactly the account number that they send with...
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Company wrote 0 public responses to the review from Oct 14.
#1381186
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I realized my auto withdrawal falls on a wednesday and pay day is friday. I had some unexpected emergency expences and was not going to have the money mid week. I called and spoke to customer service a week before this date and requested it change to friday and...
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Company wrote 0 public responses to the review from Sep 13.
1.7
#1354367
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I purchased a home in Miami that has 3-way service, which as I understand, is a commercial application. My contractor has been reaching out to FPL via email for 73 days with little to no response. We have had two email in the past 2 months from a Jordan Sanchez that...
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Company wrote 0 private or public responses to the review from Aug 15.
1.0
#1330679
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I went through the online system of changing my address for service last month, doing everything I was directed to do. Yesterday, I received an email bill for my old address for dates beyond the day I moved out. Supervisor said FPL never received a disconnect order -...
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Company wrote 0 private or public responses to the review from Aug 10.
#1326122
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Florida Power And Light Company - Complaint

I just call custumet services about a bill is horrible they don’t understand that i received a hight bill with nobody lives over there we its ridiculous but the only said that they can sent sombody becausd is the air condition they put people that they don’t know what they doing and rude also i asked to speak with supervices and they refused
Company wrote 0 private or public responses to the review from Jul 27.
1.0
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Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1314334
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Florida Power And Light Company - Customer service

Terrible customer service! Very difficult to find a phone number to talk to a human
Company wrote 0 public responses to the review from Jul 12.
1.0
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1301598
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Contact Florida Power And Light Company

Mailing Address:
FPL Connect
700 Universe Blvd.
Juno Beach, FL 33408
Phone:
(561) 694-4000
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I lost a pool pump to a power surge and after several rounds of trying to get them to pay, including getting a letter from the supplier after they had already stated on the bill that the pump failed because of a power overage I then found that in the fine print, not in...
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Company wrote 0 private or public responses to the review from Jul 02.
1.0
#1293801
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